Visit the dedicated forum to share, explore and talk to experts about Microsoft Teams. If you have feedback for TechNet Subscriber Support, Click here to learn more. Please remember to mark the replies as answers if they helped. Please try to start Word in safe mode (Press Win + R, type 'winword /safe', press Enter.) and see if the issue persists.Īny updates, please don't hesitate to post back.

I tested in my Word 2016 (.2080) but cannot reproduce the issue. What's the detailed build number of your Word 2016?īy 'Hyperlinks created using the Insert Hyperlink tool', do you mean the dialogue box below? If I entered all my new items/headings to the bottom of the glossary, it would work fine. Is there a way to make Word not change the heading to which it points. When I add new items (new headings) to the glossary, my hyperlinks start pointing to the wrong items. I've had a look at our Group Policy, and I can't find any settings in there that look like they'd affect this behaviour, and I'm tending to think it's not going to be a system policy given Excel can do this without issue.ĭriving me up the wall! Does anyone have any ideas at all, or suggestions where I could look for further troubleshooting?ĭoes this issue affect all machines in your environment? Hyperlinks - I set hyperlinks to headings in a glossary section of my Word document. I press Alt+F9, and can see that the link contains the correct hyperlink code - ie I can Ctrl+Click on the link, and nothing at all happens - no errors, IE doesn't attempt to open the page. When I mouse over broken hyperlinks, I'm not even getting the 'Ctrl+Click to follow link' tip appearing.

I can type a URL directly into the document, it's converted to a hyperlink, and works perfectly. This is only an issue in Word - hyperlinks created the same way in Excel work normally. Hyperlinks created using the Insert Hyperlink tool are not opening at all. I'm deploying Office 2016 as part of a Windows 10 SOE update, and I've run into a problem I'm having trouble solving.

How to remove hyperlink in word 2016